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Privacy policy

Who we are

This website is run by RV Renovation. For any question about your data, contact robert.visha1996@gmail.com or 07404 731147.

What we collect

When you use the quote form we collect the service you need, the property type, when you'd like to start, whether you have your fittings, the job postcode, your name, phone number, email address and any message you add.

Why we use it

We use your details to respond to your enquiry and to quote for the work.

Lawful basis

Our legitimate interests in responding to an enquiry you started, and taking steps at your request before entering into a contract.

Where it's stored

Enquiries are stored in this website's own database and forwarded to a CRM (GoHighLevel) that we use to manage enquiries and send follow-up texts and emails.

How long we keep it

We keep enquiry details for up to 24 months after your last contact with us, unless you ask us to delete them sooner.

Third parties

  • Website hosting
  • CRM (GoHighLevel)
  • Analytics
  • Advertising platforms, if used

Cookies

Analytics and advertising cookies are only set if you choose Accept in the cookie banner. You can clear or block cookies at any time in your browser settings.

Your rights

Under UK GDPR you can ask to access, correct or delete your data, and object to how we use it. Contact robert.visha1996@gmail.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).